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Asset categories

Asset categories are used to organize and manage assets more efficiently. These categories can be hierarchical, allowing for nested subcategories to reflect the structure or types of assets more precisely.

A key feature of asset categories is the ability to associate specific issue types with each category. For example:

In a data center, an asset category might be Servers, which could have associated issue types such as:

  • Power failure
  • Making loud noise
  • Overheating Another category in the same data center might be Lights, with issue types like:
  • Flickering
  • Dimmed lighting This feature ensures that relevant issue types are linked to specific categories, simplifying issue reporting and resolution processes.