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Issues

An essential aspect of the Facility Management System (FMS) is issue management. Issues can be categorized as either:

  • Asset-related issues,
  • Zone-related issues.

Public Issue Reporting​

Issues are the only type of entity that public users can create without requiring registration or sign-in. This functionality is enabled through a separate application called FMS Client, which allows public users to report issues seamlessly.

Creating Issues in the FMS Portal​

When creating an issue from within the FMS Portal, the first step is to specify whether the issue pertains to an asset or a zone. This classification ensures that issues are appropriately logged and addressed based on their context.